SHIPPING
Orders typically take 3-5 business days to be processed and shipped for in stock merchandise, but is longer than this during sales, new launches, and holidays! Order processing time during holidays is typically 7-10 business days. We currently ship Monday - Friday, and only offer USPS & UPS for shipping. Receiving an email saying your item has shipped does not necessarily mean it will be shipped that day; it means your order was processed for shipment. Your order will be processed and sent to our fulfillment area to be fulfilled as quickly as possible. Transit time estimates given at checkout are after the fulfillment time, and are subject to USPS delays. Shipping prices are determined by USPS & UPS which are based on the weight of your entire order and its destination from our warehouse. We will not issue shipping refunds for shipping delays.
DOMESTIC SHIPPING
Please note the following delivery time estimates for the various domestic shipping methods:
USPS Priority (required for packages 16oz and up) - 1 - 4 business days
UPS Ground - 1 - 6 business days
Please be aware that these timelines do not include order processing time. Please see our shipping policy above so you are aware of these timelines which may prolong your delivery estimate.
INTERNATIONAL SHIPPING & DUTIES / TAXES
International shipments may incur import fees and duties / taxes that are not reflected in our shipping prices. We are not responsible for duties / taxes imposed on your order. Please consult your country’s customs office for details about any additional duties and taxes required for your order.
International delivery times average 12 business days once shipped, but can be delayed by customs. Some orders could take up to 8-10 weeks for delivery. If it is past the 8-10 week time window but your tracking has recently updated to show movement, your order is still on the way. We are not responsible for these delays and this issue should be taken up with the shipping carrier or customs authority. If your tracking has not updated after the 8-10 week time period, please reach out to our customer care team. Please be aware that we are not financially responsible for products confiscated by the legal authorities of your country or state. The customer is responsible for all shipping charges for orders that are refused upon delivery. Per the terms of our return policy, please note that shipping arrangements and costs incurred to returned or exchanged items are the customer’s responsibility.
1. International orders are subject upon additional taxes and duties
that the buyer is responsible for.
2. If your order is returned to shipper due to incorrect address or
any other reasons, buyer is responsible for additional postage to have
your package shipped back.